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Implementing and Sustaining
an Effective Service Delivery Approach:
Stages and Steps

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5. Assure Sustainability

Step: Evaluate for Fidelity/Quality

Conduct on-going evaluation of fidelity and quality practices

  • Integrate measures of quality practice into on-going monitoring
  • Provide fiscal incentives for quality practice
  • Assure provider contracts support service approach
  • Implementation team uses evaluation and monitoring results to maintain and improve the service delivery approach.


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