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Implementing and Sustaining
an Effective Service Delivery Approach:
Stages and Steps

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5. Assure Sustainability

Step: Continue T/TA for Fidelity

Provide on-going orientation, training, TA and supervision to support fidelity to desired practices over time

  • Recruit and orient new staff to be able to provide services according to the service delivery approach
  • Provide tiered training and support opportunities that match the experience and skill levels of all staff involved in implementation.
  • Provide on-going mentoring, reflective supervision
  • Continuously fund team-level support and learning opportunities
  • Update and expand training materials, on-line courses, workshops, etc.


  • See Resources, Stage 3: Develop Implementation Plan: #1 Build Implementation Team for contact information on ESIT state leadership team and WA Training and TA Cadre available to support practice change and fidelity.
  • See Stage 4: Implement the Plan: #1 Adapt/Adjust Infrastructure for new WA forms and guidance materials and compentencies
  • See Stage 4: Implement the Plan: #2 Implement Training and TA for WA On-line modules and other resources which should be used for on-going training and sustainability.

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