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Implementing and Sustaining
an Effective Service Delivery Approach:
Stages and Steps

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3. Develop Implementation Plan

Step: Draft Implementation Plan

Write and disseminate the implementation plan to address all of the above with: activities, timelines, benchmarks, evaluation, roles and responsibilities

  • Determine how to introduce and implement new approach over time (pilots, state wide implementation, incentives, and state-wide "kick-off", outside expert consultant?)
  • Develop communication and evaluation protocols, to assure on-going input from diverse stakeholders
  • Use stakeholders group to disseminate the plan widely and institute multiple venues to receive feedback
  • Incorporate important feedback and make changes to the plan to assure feasibility and timeliness
  • Use a variety of methods to widely disseminate the completed plan


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