An Interactive Guide
Implementing and Sustaining an Effective Service Delivery Approach: Stages and Steps
This on-line guide presents 5 major stages for changing the service delivery approach and the critical considerations and steps that need to be addressed for each stage. Resources that have been developed by various national, states and local programs are included to provide examples of products, and processes for doing the work in each of the stages.
While not a rigid sequence of activities, there is a logical flow to the stages and steps. In actual implementation, the activities may cross stages and may be worked on simultaneously. Also, a change effort may begin at a later stage but back-track to do the work of the earlier stages.
Get StartedSee also: Early Intervention Services