Implementing and Sustaining
an Effective Service Delivery Approach:
Stages and Steps

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4. Implement the Plan

Step: Begin Implementation

Begin implementation of service delivery approach, using communication and evaluation protocols to problem solve barriers, test adaptations, identify additional supports or infrastructure changes.

  • Begin pilots; phase-in early implementers, assuring involvement of representatives of all levels of the system from local providers, administrators, intermediate administrative unit (if any), TA and training providers and State Leadership Team
  • Each pilot's work is embedded in the realities of local and state infrastructure and has its own implementation team
  • Leadership and Implementation teams oversee all aspects of implementation, reviewing evaluation information and feedback
  • Gather information about actual startup and implementation costs
  • Plan and test adaptations, putting any additional supports and resources in place as needed


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