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Implementing and Sustaining
an Effective Service Delivery Approach:
Stages and Steps

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2. Build Support and Commitment

Step: Develop Messages/Materials

Develop, evaluate and refine "PR" materials/activities for your identified audiences.

  • Broadly disseminate the Purpose of Part C, Mission and Principles statements
  • Develop common language, benefits for all stakeholders (outcomes at all levels)
  • Describe core features/ components of the new approach to service delivery
  • Include evidence supporting the new approach

Resources

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