Implementing and Sustaining
an Effective Service Delivery Approach:
Stages and Steps
Build Support and Commitment
Step: Secure Leadership Support
Identify administrators and decision makers whose buy-in will be needed to assure necessary support and resources for implementation and sustainability.
- Identify within the lead agency and supportive agencies (Medicaid, state insurance, collaborators) who will need to be supportive of the changes
- Use multiple relationship-building methods and communication strategies to turn them into champions who will help promote the service delivery approach