Implementing and Sustaining
an Effective Service Delivery Approach:
Stages and Steps

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2. Build Support and Commitment

Step: Advocate for Changes

Provide multiple opportunities to raise stakeholder group's awareness, understanding and commitment so that they can advocate with their constituencies to support the selected service delivery approach.

  • Make sure stakeholders understand the research and evidence base supporting service approach
  • Provide multiple opportunities to raise stakeholders' awareness, to get questions asked and answered, to clarify what supports or changes are needed to successfully implement
  • Use stakeholder input to tweak the service delivery approach and/or consider in the implementation plan


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