Outcomes 101: ECO Q&Areturn to Q&A Home
Q. What are child and family outcomes?
A. An outcome is a benefit experienced as a result of services and supports provided for a child or family. The fact that a service has been provided does not mean that a positive outcome has been achieved. Likewise, an outcome is not the same as satisfaction with the services received. The impact that services and supports have on the functioning of children and families constitutes the outcome. Consider the example of a child with autism who receives therapy services to increase communication skills. Receiving the services is not an outcome, but, if the child learns words he can use to convey his needs to others, then he has achieved an outcome. Similarly, a family may receive information about their child's disability. Although this information is a service provided to the family, it is not an outcome. However, if the information enables them to assist in their child's learning and development more effectively, then the family has achieved an outcome.